Support

A real person reads every email.

Email hello@bookitboy.com. Say what you were doing, what you expected and what happened instead. A screenshot helps. Include your phone model and whether you are on Android, iPad or the browser.

Installing the test build (Android)

Open the install file we sent you (it ends in .apk) on your phone.
If Android asks, allow installs from that app (Chrome, Files or your email app). This is normal for an app that is not yet on the Play Store.
Tap Install, then Open. Pick Load sample data to look around, or Get started for an empty app.
Updates install over the top and keep your data. Still, back up first.

Using it on an iPad or a computer

Open the browser link we sent you in Safari or Chrome. Tap Share, then Add to Home Screen, and it behaves like an app. In the browser, BB Task can file photos but cannot yet read the text on them; use the phone app to turn receipt photos into expenses.

Back up your data

Everything lives on your device, so a backup is your safety net. Go to More › Backup and export › Back up now and send the file somewhere safe (your cloud drive, your email). Restore it on any device from the same screen. Do this before updating and before switching phones.

Common questions

Where is my data? Do you have it?

On your phone (or in your browser's storage). We do not have a copy. See the privacy policy.

Can I use the same data on my phone and my iPad?

Not automatically yet. Today you can move it with a backup file (back up on one device, restore on the other). Syncing between devices is planned as an opt-in feature.

BB filed something in the wrong place

Tap Undo on the line that appears right after filing. Later, open the item and change the customer or job, or move it out of Unsorted. Anything BB was not sure about waits under More › Unsorted.

I deleted something by mistake

Tap Undo on the bar that appears. If it is already gone, restore from your latest backup using "Add to what is here", which adds missing records and keeps what is on the device.

The app will not open after an update

The app shows a screen offering to send us the raw data file instead of a blank screen. Email it to us with what version you updated from and we will get your data back.

How do I delete everything?

See Delete your data.

Is it free?

Yes while it is in testing. Pricing for the finished app will be announced on this site before anything is charged, and test users will hear first.